F.A.Q.

FREQUENTLY ASKED QUESTIONS:


HOW DO I BOOK MY EVENT?
To book your event, complete the inquiry form HERE.  You will be contacted to confirm Fancy Faces' availability for the services you requested. Then a deposit is required to complete the booking process.
HOW DO I MAKE THE DEPOSIT?
To make a deposit, go HERE. From the drop down menu, select the appropriate deposit based on the number of artists you have hired.  It will take you to a Paypal site where you can use your credit card or Paypal account to make the payment.  If you prefer to send a check, you may mail it to Fancy Faces, 467 Cooper Rd, Rochester, NY 14617.  Make it payable to "Fancy Faces".  Be sure to indicate the date of your booking on your deposit payment.
WHEN IS BALANCE DUE?
The balance is due at the event.  You may pay the balance in full before the event if it is more convenient.
HOW DO I PAY THE BALANCE?
 You may pay the balance in cash or by check directly to the artist at the event.  If you wish to pay by credit card, you may do so on our website at this link.  Scroll down to the "Make a donation" button and enter the balance due.
WHAT IF I NEED TO CANCEL OR RESCHEDULE?
The deposit is non-refundable, but it may be applied to a different event booked by the same client within a year of the original event. Please call or email Fancy Faces as soon as possible if you must cancel the booking.
HOW FAR WILL YOU TRAVEL TO DO AN EVENT?
Generally, for smaller events, we limit our travel to within 30 minutes from our location (zipcode 14617).  For larger events, we are willing to travel longer distances.  Travel fees will apply.

CAN I REQUEST CUSTOMIZED FACE PAINT DESIGNS?
Given enough advance notice, we can work with the client to create customized designs to go with the theme of their event.  Additional fees will apply.  At least 2 months notice is best for this type of request.

CAN I CHOOSE A MENU OF DESIGNS TO GO WITH MY PARTY'S THEME?

Fancy Faces has many pre-existing menus to choose from in the GALLERY.  If you let us know what your theme is, we will do our best to bring designs that include selections that coordinate with it.

ARE YOUR PAINTS SAFE FOR SKIN?

All the ingredients of the professional face paint we use are FDA approved. This article talks about it also being hypoallergenic.  If your face has reacted to makeup before, we recommend having your arm painted instead.
HOW DO YOU REMOVE THE FACE PAINT?
Here are some tips on removing face paint: http://facepaintingstore.com/tips/how-to-remove-face-paint.aspx

Have more questions?  Please leave your questions in the comment area below or email us at fancyfaces2010@gmail.com.







No comments:

Post a Comment